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CH Robinson

 

How to Schedule a Pickup 

Shipments can be booked via web portal or email

WEB: Log in to Navisphere https://www.chrobinson.com/en/us/

EMAIL: Fill out this CHR Order Tender Form and email your request to MST-LTL@chrobinson.com



Required Information

  • Pick up address

  • Delivery address

  • Charter PO#

  • Charter Line # (when applicable)

  • Location Pick up number

  • Pallet Count/Weight/Dims

  • Ready time / close time

  • Charter requested arrival time

**All Pick up requests call/email should be made at least 24 hours prior to pick up to allow scheduling of equipment . Failure to do so may jeopardize your pick up**

 

Shipping Compliance 

  • CH Robinson is an approved provider to schedule transportation for Charter Communications.

  • Unauthorized use of any other logistics provider will result in rejection of invoice and redirection to pick up location.

  • Vendors who change shipping locations long term must notify Charter of new location to avoid freight chargebacks.

  • Less than Truckload Shipments must weigh over 150 lbs and less than 10,000 lbs.

Restrictions

  • No shipment is accepted without a valid PO#, Contact your buyer if you do not have a valid PO#.

  • Vendor requests for expedited Transportation requests are denied without Charter employee approval. Unauthorized expedite charges will result in invoice rejection.

     

Billing

  • Vendors are strongly encouraged to use the bill of lading provided by CH Robinson.

  • Vendors who choose to use their own bill of lading are responsible for document accuracy and timeliness.

  • Vendors with the incorrect bill-to address on the bill of lading will be responsible for their own freight charges.

DO NOT INCLUDE Freight charges on your product invoice.

Charter Communications
c/o C.H. Robinson Worldwide, Inc.
PO Box 9121
Eden Prairie, MN 55480
 

 

NOTICE: TransportGistics authorizes you to use RoutingGuides.com solely to obtain carrier assignments and rules for shipments tendered by or on behalf of you  and for no other purpose. Any other use of RoutingGuides.com and the information contained hereon is strictly prohibited.

last updated: 01/31/2018